Sunday, October 22, 2006

Mountain-Pure water filter system MT660 installation instructions

I recently purchased a Mountain-Pure water filter system model number MT660. Someone must of opened the box as there were no instructions inside. Can you please fax or email me the appropriate installation and filter care instructions?
Mountain-Pure water filter system model number MT660 is Doulton Ultracarb filter IP100UC.
On the following link you can download install instructions in MS Word format. Look for "IP100 under sink model" then on the right of this page look for "ceramic filter cleaning instructions".
http://www.doultonusa.com/HTML%20pages/how_filter_installation_works.htm
Should you be missing the filter installation components they can all be found in our accessory department:
http://www.doultonusa.com/HTML%20pages/doulton_filter_parts.htm

Should you need assistance with selecting the right components or with installation feel fee to call us at 1-888-664-3336 (toll free).

IP100SC undersink water filter system replacements

Last year I purchased a IP100SC undersink water filter system and had it installed by a plumber. I now want to replace the cartidge. I purchased an Ultracarb ceramic water filter candle as a replacement but not certain that I bought the correct candle for this system.
Can you help?
Last two letters in the model name stand for:
SC- Supercarb, UC- Ultracarb, MC- Megacarb. All elements are interchangeable.
They differ in capacity and contaminants removal- please refer to Comparison table for the pressure filters candles.

Help me to decide which type/style water filter I may need

I am interested in purchasing a water filter, but there are so many on the
market, I am confused. Can you help me decide which type/style I may need
I would like to have it for the kitchen and on my refrigerator, is this
possible and what would the cost be, who would have to install it, how often

Would the filter need to be changed? Thank you for your time and help
Are you on city water or well water?
From under-sink water filter Model IP100UC (Ultracarb) $249.00 USD filtered water can be brought to your fridge from the sink base cabinet using 25 or 35 ft Kit for ice maker or refrigerator ($19.95 or $21.55).
Yes the replacement Ultracarb cartridge ($59) have to be changed. The change frequency is every 6 months based on typical household of 4 using the filtered water for drinking and cooking.
Installation is DIY or hire a handy person that knows how to use players and screwdriver.

Mountain Pure MT660® replacement cartridge MT661-RFC

I have a Mountain Pure MT660® and need a replacement cartridge. Please tell me which is the correct model to order.
Replacement cartridge is called MT661-RFC found on the following link:
http://www.doultonusa.com/HTML%20pages/ceramic_candles.htm
It is also fits model MT662.
You can place on order over the phone at: 1-888-664-3336.

Filter for just the cold water tap at the kitchen sink

I have a concrete lined shallow well at my mountain cabin that yields very soft water which is clear and tastes OK, but slowly stains toilet tanks to a dark brown color. I am advised that the brown is due to the action of bacteria that live off the iron in the granitic soil in my location. While the brown stain is no problem, recent tests show that the water also flunks current total coliform tests, but is negative for fecal coliform.

I'm considering a filter for just the cold water tap at the kitchen sink, which would be installed in a 1/2" PVC vertical pipe. My concern is that the filter automatically drain when the rest of the house plumbing is drained, as it often is, since the cabin is left unheated in freezing weather.

Do you make a filter than can be mounted so that the cartridge is horizontal, and will drain when the whole house is drained, without special intervention?
The brown stains usually indicates that your water may have tannins which are very common with shallow wells. Total coliform is also common as coliform exist everywhere.

We carry 3 piece commercial filter w/3/4" ports you reduce it to 1/2" which can be installed in any position. When all drained out simply unscrew the sump, remove the ceramic cartridge and make sure you air drye for at least 24 hrs. before store it away.

To see the filter picture/specs is similar to one of the following link:
http://www.doultonusa.com/doulton_water_filters/Imperial-high-flowrate-RegentI.htm
Should you have further questions please contact us.

Whole house carbon filter will remove the TCE

In my hometown we have 2 water problems. Nitrates from fertilizer and also isolated pockets of TCE from an industrial spill.

Does your filter remove nitrates?
Does it remove TCE?

If TCE is in the water supply a whole house carbon filter will remove the TCE, it will minimize ingestion and inhalation exposures. As for the nitrates removal we recommend point-of-use counter-top or under-sink filter just for the drinking and cooking water which all of these filters are available.
Do you know how much Trichloroethene and nitrates in your water. The TCE is a nasty VOC and you should not have it in your water.

Tuesday, August 08, 2006

Water filter for a trip overland in a vehicle in Africa.

i am planning a trip overland in a vehicle in africa - i am wondering what filters you would recommend. i am travelling alone.

currently i am considering the GSS2 - could you advise what the filter capacity is (overall litres/gallons processed by each filter?)

alternatively, what is the difference between the GSS2 and the Sterasyl? I see the sterasyl has a capacity of 50 000 litres.

could you please advise which of the above (or other) would be the best product for me under the above circumstances.

could you please advise soonest.

GSS2 is the gravity water filter supplied complete with two 2"x7" Supersterasyl ceramic candles,wing nuts, gaskets, spigot and filter lid.
Supersterasyl is a Sterasyl candle with coconut shell activated carbon inside to improve the taste and odor of the water in addition to remove organic chemicals such as pesticides, herbicides and industrial solvents. The carbon capacity using to filter out city chlorinated water is 750 gallons per candle, the ceramic shell is good for many 1000's gallons.
Spare set of candles recommended.

Industrial version of water filters made out of stainless steel

I work in ... LLC. Our product is widely known for its novelty presentation of chemical lights.
In an effort to integrate some of our components into the manufacturing plant, the Company has decided to begin making some of it's own chemical blending.
To that end I need an industrial version of your water candle filters made out of stainless steel (304 or 316) using some form of inert filter element.
Our product will have a very light viscosity with it's primary element being di-butil benzoate (oily).
The blend, prior to passing thru your candle filter will have passed thru a leaf filter to remove 99.9% of solid material.
The blending process will be in batch form, making about 4 to 6 (55 gallon) batches per shift at a process temp of 60C.
I need information on what filter can fit my needs and what would be the cost of such a unit.
You can perform pilot test study with HSS-1 304L stainless steel filter and ceramic micro-cartridge rather than candle. The candles fits Doulton housing only which you can use Doulton 316 stainless steel filter housing.
HSS-1 can be found on the following link:

Water is high in iron and has the lovely rotten egg smell

I have a problem and am asking around for help. I live in the ..., Washington area and our water here is gross. It is high in iron and has the lovely rotten egg smell. This stuff stains everything a lovely orange color and I think one would smell better if they DIDN'T take a shower. Here is the specs of my pad:

four bedroom shack
well that is about 168 feet deep and flows about 12-15 gallons a minute of "stink"
1.25" poly line feed the pad with 42 PSI
no sprinkler systems for fire suppression

Any help and pricing you can offer up is greatly appreciated.

I commend you for such a colorful description of your water and yet retain good sense of humor.
Air injections automatic back-wash systems with up 20 ppm. iron, up to 7 ppm sulfide and 4 ppm manganese removal. Working pH 7-9
Automatic back-wash sulfide/manganese removal system up to 30 ppm. Working pH 6.5-9
Automatic back-wash iron removal system up to 40 ppm. Working pH 6.5-9
Best is to know how many ppm of each you have in your water and based on that we can recommend appropriate system

Reduce aresnic level in artesian well water

I have an 500 foot deep artesian well. in 1993 the arsenic level was
11 ppb which was well under the EPA guideline of 50 ppb. We recently
had it tested and it is now 19 ppb above the new 10 ppb EPA
guideline. Will the Doulton ACBTC-AF50-12 model be the best fit
for my house? We have 4 bathrooms. If this unit were installed what
would you estimate it would reduce my aresnic level to. Would it
bring it down below th 10PPB guideline?

It would reduce the arsenic to none detectable level. Normally on such a low level of arsenic we recommend point-of-use under-sink or counter-top filters to treat just the drinking and cooking water.
Which under-sink model would you recommend for my house?
I only need to treat for arsenic. Everything else test outs OK
IP200UC+. The reason I recommend dual housing filter is that the ceramic candle in the last housing will slow down the flow rate to about 1/2 GPM max. giving the water enough contact time with the media or, IP100 any model you control the flow rate to 1/3 - 1/2 GPM with the filter shut-off ball valve (supplied w/install kit). If choosing IP100 in the shopping cart text area state that you want A-5 candle instead the default candle.

Tuesday, June 06, 2006

Does the Supercarb W9122021 fit a standard 10" filter housing?

Does the Doulton Supercarb ceramic filter W9122021 fit a standard 10" filter housing?

No, that one fits in Doulton filters only but Doulton Supercarb W922901 fits most industry standard 10" filters which can be found on the following link:
http://www.doultonusa.com/HTML%20pages/ceramic_cartridges.htm#DOE

Inline undersink water filter

I am interested in having one of your Doulton ceramic systems installed in my kitchen undersink. I'd like it to be an in-line system so I don't have to have an additional tap on my countertop. Is this possible?
We receive same request as yours every now and then which we recommend our Regent I which have high capacity and flow rate with Imperial Ultracarb Cartridge It is only available from us and the cost is $249.00 without the faucet and install hardware. For more details visit the following link: http://www.doultonusa.com/doulton_water_filters/Imperial-high-flowrate-RegentI.htm
What install hardware do I need with this setup? also, does this system provide maximum filtration?

Your cold water shut-off valve is most likely located in the center back of the sink base cabinet, You want to install the filter closer to the cabinet door as you may need to clean the ceramic cartridge every now and then as well periodic change out.
We can give you 3-4 feet of 3/8" PE tubing for the filter supply. On the shut-off valve end you'll need a 3/8" plastic compression tube ring (delrin) and a 3/8" compression nut (use the existing if you can) to attache the filter supply and the other end of the supply simply push in into the filter inlet (build in push-fit inlet/outlet).
For the filter outlet to the faucet you'll need standard 3/8" faucet riser of appropriate length (gray plastic riser). All the items you need are commonly found at local "big box" or hardware stores. Should you need any elbows to avoid sharp bends (kinks) we can supply you with push-fit elbow (s) at no charge. Push-fit connection instructions are supplied withe the filter. The Imperial Ultracarb filter efficiency is same as with our slimline Ultracarb element.
Push-fit instructions can be found on the following link: http://www.doultonusa.com/Instructions.htm

Monday, June 05, 2006

Looking to replace bottled water service with inline water filtration system.

We are a business of about 50 employees looking to replace bottled water service with inline water filtration system.
In looking at your website it looks like what I had in mind is something like:

Under the sink Chiller® with Doulton filtered water: The Chiller water system UC-2 has 7 gals./28 L per day chilling capacity.
Knowing nothing about this subject, I am wondering if our goal of chilled, filtered water would be met by this system or if you have any other recommendations, suggestions?? Our employee break room has a fairly standard kitchen sink, plumbing etc. and we have minimal counter space so under the counter is an attractive option.
Your best item for your purpose will be a system that we offer on our "Specials" page which consist of Regent I high capacity commercial filter, UC-2 chiller, dual temperature (chilled and ambient) faucet and complete installation kit for $799.00. The filter Imperial Ultracarb cartridge capacity is 2000 gallons to maintain premium quality drinking water (better than any bottled water). That is about 400 five gallons bottles and the replacement cartridge cost $115.10.
This package can be found on the following link: http://www.doultonusa.com/HTML%20pages/saving.htm

Many employers also offer combination, instant hot and chilled filtered water which are installed in under-sink cabinet. These can be found on the following link: http://www.doultonusa.com/Luxury-Plumbing-Fixtures/mt550_instant_hot_water_dispenser.htm
You had previously advised that the Regent I was probably our best bet. I was hoping there was someone out here that knew your product and could handle the verification of fit, installation, etc.
I could order this but do not want to be the install guy. Suggestions?
Installation is very simple and is designed to be installed by average homeowner knowing how to use players and screwdriver. Everything is included for complete install including instructions. All connections are push-fit http://www.doultonusa.com/Instructions.htm
Furthermore we'll be glad to help over the phone if the installer need any help.

The CU1200 is Doulton Ultracarb candle part number W9123053

I need some replacement candles for an undersink stainless steel water filter and wanted to be sure to order the right one for the model I have. I believe the replacement filter is for the model # IS100UC, which would make it a CU1200? I do not have the unit in front of me but I purchased it several years ago. Also, I would like to order the replacemnt 'O' ring for the stainless steel canister if available.
The CU1200 is Doulton Ultracarb candle part number W9123053 and is readily available as well gasket for your filter.
You can place your order on the following link for the Ultracarb candle http://www.doultonusa.com/HTML%20pages/ceramic_candles.htm or by phone

Sunday, May 14, 2006

I am inquiring about model SB (Sports Bottle).

I am inquiring about model SB (Sports Bottle). I have seen your SB item advertised elsewhere on the Internet and was interested in purchasing it.
So in researching the product on your website, I was confused by the description. What do you mean about this model NOT being a "Doulton Product"?
What we mean by NOT being a "Doulton product" is that our filters are based upon physical proprieties of pure diatomation earth (ceramics) which is, submicron filtration in absolute range whilst the sport bottle rely on carbon and ion exchange media to adsorb (like a magnet) certain contaminants from water. Sports bottles are manufactured in the USA. Doulton ceramics - in UK.

Will the sodium from a water softner clog Doulton water filter?

Will the sodium from a water softner clog the filter?
Thank you for your interest in Doulton water purifiers. The answer to your question is no and yes. The no part is that the Doulton ceramic candles does not remove dissolved beneficial minerals such as calcium, magnesium and, in your case sodium. The yes part is that no well nor city water is as pure as not to clog Doulton submicron candle however the beauty is that the candle is easily cleanable with simple scouring pad many times over. Frequency of cleaning depend on the amount of the impurity of the incoming water and the amount of use, normally 3-6 months for typical household use.
You have to remember that if a filter do not clog then either your incoming water is "super clean" or the filter is not doing it's job by letting most of the impurity pass by.

Friday, May 05, 2006

Hooking up water filter to the fridge/ice maker

I just ordered the IP100SC supercarb undersink model of water purifier. We had our water tested and it appears that metals are okay. My only concern is possibly beasties that inhabit the groundwater and such.(we are on a well) the Doulton should take care of that.
question#1: my fridge is on the opposite corner of the kitchen and we have a tile floor. How can we order the icemaker filter kit and it work that far away. What is the usual method of hooking it up.
question#2: if i decide I want a different finish on my faucet, will it be possible to exchange it and pay the 19.95??
1. The fridge/ice maker kit consist of a reducing push-fit tee which is connected between the filter outlet and the drinking water faucet. The tubing is inserted into the tee and usually is brought to the back of the fridge via basement/crawl space and normally will require insulation in unconditioned crawl spaces in freezing regions. If our standard ice maker kits are not long enough we can give you any length of tubing you may need.
2. Yes! For any other different faucet finish you only pay $19.95.
I have a whirlpool Model ED5FTGXKQ02 which has a built in ice/water dispenser in the freezer door. I currently have nylon reinforced tubing connected to the solenoid on the back of my refrigerator using a hose clamp and the other end is adapted to a standard garden hose type fitting which is connected to a y-joint I inserted in the cold water line which feeds my washing machine. I have done it in this fashion as I live in a military assigned house and currently do not have the option to do this 100% right. I am trying to locate fittings to make this a more secure connection so I can run proper tubing with a screw on fitting for the ice maker (I believe it is ¼”) on one end and a secure fitting which will connect to my y-gate on the other end (this would have to be a standard garden hose type connection. The total length of tubing I will require is approximately 10-15 feet. Looking through the fittings on your website I believe you might have what I am looking for but cannot really tell by looking at the pictures. Can you advise if you have what I need to make this work and provide necessary ordering information to purchase this material from your company? I hope I have properly explained my current and desired setup but f there are any questions please let me know and I will provide any amplifying information you need to assist me in my endeavors.
Your information is clear and you need the following items to do a professional job :
3/4" GH female to 1/4" push-fit connector, 1/4" push-fit faucet connector to screw onto the solenoid and 1/4" food grade tubing which all can be purchased on the following link: http://www.doultonusa.com/water_filters_and_plumbing_parts/doulton_filter_parts.htm


Monday, May 01, 2006

How often Ultracarb filter needs to be changed?

I am wondering how often Ultracarb ceramic filter needs to be changed. It says it can be cleaned, but on the box I have, it says its capacity is 600 gallons. Does that mean it needs to be changed after 600 gallons or that it needs to be cleaned after 600 gallons? How many cleanings can you do?
The lead reduction capacity is 600 gallons, cleaning frequency depends on flow reduction. Our recommendation is to maintain optimum quality drinking and cooking water change it every 6-9 months based on household of 4 users.

I ordered a new Supercarb candle part N° W9122021 yesterday, because it seemed about time to replace it.
My question is, how does one know when the candle is used up?
Based on household of 4 person using the filtered water for drinking and cooking change the candle every 9-12 months to maintain optimum quality water.